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Our Commitments

 

 

  • To respect your choice Furniture

El Palacio Damasceno controls the entire fabrication process. The furniture delivered must correspond to the type of furnishings ordered, as it is presented on the web site.


  • To respect the quality of your Furniture

El Palacio Damasceno will use only the most rigorously selected and Dry wood to compose your furniture


  • To respect your delivery

El Palacio Damasceno, deals with the most trusted shipping companies that it’s reliability allows us to make the following commitment:
            1-
  Your order is delivered on time.
            2-
  The perfect condition of your purchase.


 

  • To respect your privacy

All personal information you may communicate to us when placing an order on our web site  is protected, exclusively reserved for use by our production personnel. You have the right to access, modify, correct or delete any personal information concerning you.

 

  • Total security

El Palacio Damasceno ensures totally secure and flexible online or telephone payment by credit card, thanks to its payment system, entrusted to a company specializing in secure online payment. El Palacio Damasceno guarantees the total confidentiality of your bank details, secured by SSL protocol, which automatically controls the validity of your access rights when you pay by credit card and encrypts all data exchanges. We never access or store any information concerning your credit card.

 

  • Customer Service

Our customer service is accessible: by telephone on +34 629 779 134 /  7 days a week, 24 hours a day.
Or by Email:
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All requests for information will be answered within 48 hours.